Maintenance, service and training
Endress+Hauser banks on W@M, the web-based life-cycle management system.
Having the right maintenance concept is key to ensuring high availability of your system. It's about establishing the optimum ratio between maintenance scope and cost. Here, Endress+Hauser will support you not just with an optimized maintenance concept tailored to your needs, but also with useful tools such as the web-based life-cycle management system, W@M.
Safe system handling
In-depth training from Endress+Hauser guarantees optimum device operation and safe system handling. With tailored maintenance and calibration plans as well as the web-based life-cycle management system W@M, we guarantee trouble-free operation throughout the entire system life cycle.
On-the-job training for operators and maintenance staff
The maintenance concept alone is not enough to guarantee trouble-free production. In-depth training of operators and maintenance staff is also necessary. The more familiar operators and maintenance staff are with the new system, the more efficient the production will be. We will accompany you through the system start-up phase with our practical on-the-job training. Staff will not only receive extensive guidance in self-help but will also gain the necessary confidence to work with the system.
Professional staff and maintenance concept
System faults have no regard for business hours, having a habit of taking everyone by surprise. To resolve faults quickly, you need technical specialists who are familiar with your area and speak your language. Endress+Hauser has designed its helpdesk support completely to suit your needs, making it fast and reliable. In addition to regular training courses on the topic of process automation, individual customer-focused training courses are provided from foundation through to expert level.
Maximum plant availability
Fast analysis of errors by our specialists
Correct use of test equipment, simulators and specialized tools
Detailed documentation of the activities performed